Sustainability and Recycling
CA Prop 65
/ Warranty Service
Enter the code provided by a customer service agent.
Select your model number
I have the original packaging.
I want my original device back.
Typically, the fastest service can be provided by replacing your device with a certified refurbished unit. (3 days after receipt) If you would prefer to receive the same unit back, the repair time may be longer. (up to 2 weeks after receipt)
Date of purchase
Date Format: MM slash DD slash YYYY
Won't power on
Track pad will not respond
Keyboard will not work
Connectivity issue (ie. WiFi, Bluetooth)
Won't hold a charge
Screen Issue (not cracked)
Please upload your original purchase receipt.
In order to claim warranty service, please upload your purchase receipt.
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