AVITA provides a manufacturer's 1 year limited warranty against defects for all of its Products. If a Product was purchased from the AVITA-AMERICAS website or a AVITA authorized seller and, at the time of purchase, contained a manufacturing defect or had been damaged by improper care prior to the time of purchase, then AVITA in its sole discretion, will (i) repair, (ii) replace, or (iii) provide a Warranty Credit for the Product for use on the AVITA online store. The amount of the Warranty Credit shall be equal to the purchase price of the Product, but in no event shall the amount exceed AVITA's manufacturer suggested retail price (“MSRP”). AVITA reserves the right to inspect any Product subject to a warranty claim to determine, at its sole discretion, whether the claimed defect is a defect that is covered by the warranty. All Warranty Credits may be used toward the purchase of any AVITA Product available on the AVITA online store. Note that AVITA regularly changes the models, colorways, and styles of its Products and cannot guarantee the availability of an exact replacement for any Product. AVITA DOES NOT ASSUME ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS LIMITED WARRANTY. Some U.S. States and international countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please note that because AVITA is unable to oversee or control the quality of its products sold by unauthorized sellers, AVITA's warranty is not available for products purchased from unauthorized sellers. AVITA's warranty extends only to products purchased from authorized sellers that are subject to AVITA's quality controls and have agreed to follow its quality controls.
All warranty claims must be processed through the AVITA website. Your warranty claim is under the sole discretion of AVITA and failure to follow the required procedures may cause your warranty claim to become void. To file a warranty claim, please fill out the form using the link below.